The Job Analysis Questionnaire (JAQ) is a structured tool used to systematically collect detailed information about a specific job. It helps organizations understand the duties, responsibilities, skills, knowledge, and working conditions associated with a job role.
Key Features of a Job Analysis Questionnaire:
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Standardized format: Ensures consistency in data collection across different jobs.
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Comprehensive scope: Covers areas like tasks performed, decision-making, physical and mental demands, interpersonal interactions, and tools/equipment used.
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Typically completed by: Job incumbents (employees currently in the role), their supervisors, or HR professionals.
Common Uses:
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Developing job descriptions
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Setting performance standards
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Determining training needs
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Supporting compensation decisions
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Complying with legal and regulatory requirements
Example Sections in a JAQ:
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Job Identification: Title, department, reporting relationships.
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Job Purpose: Summary of the role’s overall function.
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Key Duties: List of major tasks and responsibilities.
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Skills & Competencies: Required education, experience, technical and soft skills.
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Working Conditions: Environment, physical demands, schedule.
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Supervision: Given and received.
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Decision-Making & Problem-Solving: Levels of authority and typical challenges.

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