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The Job Analysis Questionnaire (JAQ)

 The Job Analysis Questionnaire (JAQ) is a structured tool used to systematically collect detailed information about a specific job. It helps organizations understand the duties, responsibilities, skills, knowledge, and working conditions associated with a job role.

Key Features of a Job Analysis Questionnaire:

  • Standardized format: Ensures consistency in data collection across different jobs.

  • Comprehensive scope: Covers areas like tasks performed, decision-making, physical and mental demands, interpersonal interactions, and tools/equipment used.

  • Typically completed by: Job incumbents (employees currently in the role), their supervisors, or HR professionals.

Common Uses:

  • Developing job descriptions

  • Setting performance standards

  • Determining training needs

  • Supporting compensation decisions

  • Complying with legal and regulatory requirements

Example Sections in a JAQ:

  1. Job Identification: Title, department, reporting relationships.

  2. Job Purpose: Summary of the role’s overall function.

  3. Key Duties: List of major tasks and responsibilities.

  4. Skills & Competencies: Required education, experience, technical and soft skills.

  5. Working Conditions: Environment, physical demands, schedule.

  6. Supervision: Given and received.

  7. Decision-Making & Problem-Solving: Levels of authority and typical challenges.