Detailed Lesson Plan — Meeting 5
Course: Secretaryship
Department: English Education / English Department
Meeting: 5 (Week 5 of 16)
Topic: Business Correspondence — Email and Letter Writing
Approach: Inquiry-Based Learning (IBL)
Duration: 2 x 50 minutes
Language of Instruction: English
1. Learning Objectives
By the end of this meeting, students are able to:
- Identify the structure and language features of professional emails and letters.
- Formulate guiding questions about what makes business correspondence effective.
- Analyze authentic examples of business correspondence in English.
- Write a short formal email using correct tone, format, and vocabulary.
- Reflect on the importance of politeness and clarity in secretarial communication.
2. Expected Learning Outcomes
CLO | Description | Indicators |
CLO1 | Demonstrate professional communication skills in English | Students use formal tone, accurate expressions, and correct structure in written correspondence. |
CLO4 | Create professional office documents in English | Students produce a well-written email following professional conventions. |
3. Learning Model: Inquiry-Based Learning (IBL)
IBL Stages:
- Orientation (engage curiosity)
- Question Formulation (students ask “why/how” questions)
- Investigation (explore examples, collect information)
- Analysis & Discussion (interpret findings)
- Conclusion & Reflection (draw insights and apply skills)
4. Learning Activities
Phase | Time | Lecturer’s Role | Students’ Activities | Tools / Media |
1. Orientation / Engagement | 10 min | Greet students, show a real example of a business email (projected). Ask: “What do you notice?” | Students share first impressions: tone, format, politeness, purpose. | PowerPoint / sample email screenshot |
2. Question Formulation | 10 min | Guide students to generate questions about effective business emails. Example prompts: “What makes this email polite?”, “What phrases are formal?” | Students list 3–5 questions in small groups. | Whiteboard / Padlet |
3. Investigation (Exploration) | 25 min | Provide 2–3 authentic business emails (good & bad examples). Ask students to investigate: format, tone, opening/closing, vocabulary. | In groups, students analyze and highlight differences. | Printed/email samples |
4. Analysis & Discussion | 20 min | Facilitate class discussion. Ask groups to share findings and summarize common features of good correspondence. | Students compare results and create a checklist of “Rules for Effective Emails.” | Discussion board / notes |
5. Application (Practice) | 25 min | Give task: “Write a short email to your supervisor confirming a meeting schedule.” Provide guidelines (recipient, tone, word count). | Students draft emails individually, then peer-review each other’s writing using checklist. | Laptop / notebook |
6. Conclusion & Reflection | 10 min | Summarize the structure of business emails: Subject, Greeting, Opening, Body, Closing, Signature. Highlight the importance of clarity and politeness. | Students reflect: “What did I learn about professional communication today?” | Reflection form |
5. Assessment
Component | Criteria | Weight |
Group inquiry participation | Active questioning and idea sharing | 20% |
Email analysis report | Identification of features, accuracy | 30% |
Individual email writing | Format, tone, clarity, grammar | 40% |
Reflection note | Insight and language | 10% |
6. Learning Materials
- Sample business emails:
- Good Example: Confirmation of Meeting
- Poor Example: Informal or unclear tone
- Expressions for Business Correspondence:
- Opening: I am writing to inform you that...
- Request: Could you please confirm...
- Closing: I look forward to your response.
- PowerPoint slides: “Structure and Style of Business Correspondence”
7. Teaching Aids / Media
- Laptop & projector
- Google Docs or Padlet (for collaborative writing)
- Printed worksheets (sample letters/emails)
8. Reflection and Follow-up
- Reflection Question: What makes written communication in English different from Indonesian business writing?
- Homework:
Write a formal apology email for rescheduling a meeting due to a sudden conflict.
(Word limit: 120–150 words; submission next week.)
9. Teacher Notes
- Use English as the main language during instruction, but allow brief clarification in Bahasa Indonesia if needed.
- Encourage critical questioning and discovery rather than direct lecturing — let students notice the “rules” of good correspondence through comparison and discussion.
- Link the topic to real secretary duties: emphasize how accuracy and tone can influence company image.


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