RPS (Semester Lesson Plan) : Course Title: Secretaryship

 

RPS (Semester Lesson Plan)

Course Title: Secretaryship

Program: English Education / English Department

Institution: ——— University (Indonesia)

Semester: 3 / 4

Credit: 2 SKS

Language of Instruction: English

Lecturer: ———

Duration: 16 meetings (1 semester, including mid- and final exam weeks)

A. Course Description

This course introduces students to the professional roles, communication skills, and administrative responsibilities of secretaries in modern international or bilingual offices. Students will learn to perform office communication tasks — such as handling correspondence, managing meetings, and preparing documents — using appropriate English and professional etiquette. The course emphasizes both language competence and soft skills such as organization, intercultural awareness, and professionalism.

B. Course Learning Outcomes (CLOs)

CLO Code	Course Learning Outcomes	Indicators of Achievement
CLO1	Demonstrate professional communication skills in English for secretarial contexts.	Uses accurate, polite, and context-appropriate English in written and spoken communication.
CLO2	Apply administrative and organizational skills in office situations.	Performs document preparation, scheduling, and meeting coordination tasks.
CLO3	Demonstrate intercultural and ethical awareness in professional interactions.	Shows understanding of global office etiquette and cross-cultural communication norms.
CLO4	Create professional office documents in English.	Produces business correspondence, minutes, reports, and email professionally.

C. Learning Methods

• Communicative Language Teaching (CLT)
• Task-based Learning (TBL)
• Project-based Learning (PBL)
• Role-plays, simulations, and case studies

D. Assessment Methods

Component	Type	Weight
Attendance & participation	Observation	10%
Role-play & oral performance	Performance-based	25%
Written tasks (letters, emails, reports)	Written assessment	25%
Mid-term project (office communication simulation)	Group project	20%
Final project (office portfolio & presentation)	Individual	20%

E. Weekly Plan (16 Meetings)

Week	Topics / Subtopics	Learning Objectives	Activities	Assessment / Task
1	Introduction to Secretaryship	Understand the role and importance of secretaries in organizations.	Lecture, discussion, short video: “A Day in the Life of a Secretary.”	Reflection note.
2	Qualities and Responsibilities of a Professional Secretary	Identify personal and professional qualities needed.	Brainstorm, case study.	Short quiz.
3	Office Communication Skills	Use polite expressions and office vocabulary.	Role-play: greetings, introductions, small talk.	Oral performance.
4	Telephone Handling & Taking Messages	Handle business calls confidently in English.	Listening practice, phone-call simulations.	Scripted role-play.
5	Email and Business Correspondence	Write professional and formal emails.	Analyze sample emails, practice writing.	Email writing task.
6	Scheduling and Arranging Appointments	Arrange and confirm meetings in polite English.	Pair dialogue practice, writing meeting invitations.	Dialogue evaluation.
7	Handling Visitors and Clients	Demonstrate hospitality and intercultural etiquette.	Simulation: welcoming guests.	Observation checklist.
8	MID-TERM PROJECT — Office Communication Simulation	Integrate communication skills in a simulated office task.	Group performance (handling visitors, phone calls, emails).	Mid-term project grade.
9	Meeting Management (Part 1)	Understand procedures and roles in meetings.	Lecture, discussion, vocabulary list.	Worksheet.
10	Meeting Management (Part 2): Writing Minutes & Agenda	Take minutes and prepare meeting agendas.	Practice writing, sample analysis.	Minutes writing task.
11	Document Handling and Filing Systems	Learn filing methods and document organization.	Demonstration, group activity.	Short quiz.
12	Travel and Event Arrangements	Prepare itineraries, invitations, and confirmations.	Pair work, project planning.	Written itinerary task.
13	Office Technology and Digital Tools	Use modern tools (Google Workspace, MS Office) in secretary work.	Demonstration, guided practice.	Online task submission.
14	Intercultural Communication & Professional Ethics	Demonstrate respect and ethics in global business.	Group discussion, case study.	Reflective writing.
15	Final Project Preparation	Prepare portfolio and oral presentation.	Consultation, rehearsal.	Draft portfolio review.
16	FINAL PROJECT PRESENTATION	Present office portfolio (documents, communication samples).	Individual presentation.	Final project grade.

F. Learning Resources

Main References

• Guffey, M. E., & Loewy, D. (2020). Business Communication: Process and Product. Cengage Learning.
• Bovee, C. L., & Thill, J. V. (2019). Business Communication Today. Pearson.
• Ashley, A. (2013). Oxford Handbook of Commercial Correspondence. Oxford University Press.

Supporting Materials

• Online resources: videos on secretarial skills, intercultural business communication.
• Templates: letters, emails, memos, meeting minutes.
• Digital tools: MS Office, Google Docs, Grammarly.

G. Media and Tools

• Laptop and projector
• LMS (Google Classroom / Moodle)
• Audio-video materials (for phone/email tasks)
• Microsoft Word / Excel / PowerPoint

H. Follow-up and Enrichment

Students will create a Personal Secretary Portfolio, including:

• 3 sample business emails
• 1 meeting minute
• 1 event plan or travel itinerary
• 1 reflection essay on intercultural ethics